Desktop App
Do I need an account to use it?
Yes. We want to keep your sale history safe. You'll be asked to sign up for an account the first time you run Microstockr on your computer.
It's also easier for us to keep track of our users and handle the infrastructure.
Why does it take so long to display statistics the first time?
On the first run, after logging into agencies, Microstockr will crawl all websites and build a fresh database with an entry for every sale.
Needless to say this is quite cumbersome and depending on your portfolio size it might take a while. Please do not close the app while it's completing this process.
I just installed Microstockr. Now what?
First thing to do is click the hamburger menu on top left and open up the sidebar. All available agencies are listed there. Start logging in and watch the statistics show up one by one.
How do I reset/change my password?
If you don't remember your current password go to the Login screen click on the 'Forgot Password?' button and type in your email. You will then receive a new password.
To change it, click the hamburger menu on top left and in the sidebar go to Settings/Change Password. Type in the current and new password.
Can I track the same image on multiple agencies?
Yes, images in the Best Sellers tab can be grouped and you can track it in one place. Simply drag and drop an image on top of another. It's as simple as that.
Additionaly, you can use the Match button in the photo pop-up to automatically find the same image on other agencies.
Can I group photos?
Yes, please read the above answer.
How do I remove photos from a group?
When you click on a group a pop-up shows up. All pictures within that group are displayed at the bottom. Simply hover over the one you want out and click the Remove button.
What is image matching? How well does it work?
Instead of manually grouping photos, you can automatically find the same image on different agencies by pressing the Match button in the photo pop-up. Microstockr goes ahead and compares it to all the items in your portfolio. If it finds close matches they will be grouped and their statistics shown together.
Note that it only works if the picture is identical on all agencies. If composition, color or light changes are detected the matching fails.
How does Match All work? What about Unmatch All?
Match All is a feature that allows you to match your entire portfolio without having to do it photo by photo. The first time you run the algorithm it matches every single picture, the second it only matches the ones left unmatched.
What do we mean by that?
Say you log into 4 agencies and then match them. Groups will be created. Then if you press Match All again the app finishes very quickly since all photos have already been matched. If you then log into a 5th agency and press Match All, the app will ONLY match photos from the 5th agency since the previous 4 are already matched. We did this for efficiency, since for some users matching takes a lot of time and we had to cut it down as much as we could.
Unmatch All ungroups all photos in your portfolio so you can start from scratch. The app will then match ALL pictures all over again.
Also it is worth noting that Match All is an EXPONENTIAL process. It is slower in the beginning, since all items have to be compared to each other, but as these comparisons diminish the algorithm figures out some of them are already matched and will skip them. So, this process although slow in the beginning will get faster and faster until it's finished.
Why does it take so long to match photos?
This might be the case for large portfolios. When dealing with thousands of photos the matching algorithm has to go through all of them, then try to pair them up. Even if it takes a fraction of a second, when multiplied by a few thousand it can amount to quite some time.
What is the difference between Downloads and Best Sellers?
While Downloads displays the latest sales in chronological order, Best Sellers shows your top earning photos. Right now versus all-time.
As opposed to Best Sellers the Downloads pictures cannot be grouped.
How can I see what images sold today? Or any other day?
This is where the Daily Chart is most useful. It can display sales on a daily basis. If you click on a date the photos sold are shown in the Downloads tab.
How do I remove an agency from being tracked?
Click on the hamburger menu on top left and after the sidebar opens hover over the agency then click logout. This will remove it from any statistics.
Can I use the same agency credentials on two different Microstockr accounts?
Not really. Agency credentials are connected to a single Microstockr account. In order to undo this please contact support@microstockr.com
Can I connect to a Getty/iStock account that's got a second password?
At this point you can't log into a Getty/iStock account with a second password. We might consider adding this possibility in the future though.
What are the four sections at the top?
The four sections are as follows: Today, Week, Month and Balance.
By clicking these sections different amounts are displayed in the agency list below. Today displays all sales registered that day up to that moment, Week and Month show the respective sales for the current week/month. Balance is the entire sum available for withdrawal.
What is the RPD chart? How's it calculated?
The RPD(Return Per Download) chart calculates what a download earned you on average. It is the ratio between the earnings and downloads.
How can I find a specific photo?
Open up the Best Sellers tab and type in the photo title in the search field. The list below will update with the items found.
How do I log into Envato sites(Photodune, Graphicriver, Videohive)?
Why is Microstockr running so slow on Windows 7 (and later)? Can I make it run faster?
Windows 7 and later versions run an antivirus software on all files downloaded from the internet, by default. This significantly slows down our crawling because we go through a lot of pages and the checking process is repeated many of times over. Since the agency websites we are accessing are safe you can add an exception for Microstockr and turn this process off. Please follow the steps below:
1. Go to Settings/Update & Security/Windows Defender
2. Go to the Exclusion section
3. Click on Add an exclusion
4. Add the folder C:\Users\{username}\AppData\Roaming\Microstockr
5. Done
Are there any keyboard shortcuts I can use?
Yes there are, now you can navigate through the app a lot faster. Check out the shortcut list:
ALT + 1 → Today balance
ALT + 2 → Week balance
ALT + 3 → Month balance
ALT + 4 → Total balance
CMD/CTRL + R → Refresh
CMD/CTRL + 1 → Downloads
CMD/CTRL + 2 → Best Sellers
CMD/CTRL + 3 → Collections
` → Settings
CMD/CTRL + , → Settings
←/→ arrows → Navigate through sale pages & image pop-ups